Sugar connection provides sales and service agents with critical context during real-time email communications with customers. Connect keeps customer account information up-to-date and available in a user’s messaging tool and synchronizes Office 365 and G Suite data with Sugar’s CRM products.
FEATURES / FEATURES:
Sugar Connect provides full visibility and access to your accounts, contacts, leads, and opportunities from your messaging app. Users can view, create, update, delete, and attach emails to Sugar records directly from a sidebar while reading or composing an email.
The tool is designed to allow users to archive incoming and outgoing emails, attaching them to Sugar data records while automatically syncing calendar events and contacts. Connect’s meeting scheduling assistant makes it quick and easy to find meeting times with contacts.
Connect also supports multiple integration models to ensure interoperability with a variety of messaging products and services, as well as offline synchronization between Sugar products and productivity applications.
Sugar Connect is aimed at senior sales and service managers in mid-sized B2B companies with 100 to 2,500 employees. Industries include manufacturing, financial services, media, business services, professional services, technology and software.
Sugar Connect integrates with SugarCRM products including Sugar Sell, Sugar Serve, Sugar Enterprise, and Sugar Professional.
DELIVERY MODELS / PRICING:
Sugar Connect is priced at $ 15 per user per month.
Connect is designed to provide access to all Sugar records, including custom objects, directly from the messaging app, allowing sales and service representatives to gain critical context on customers.